Paul Marchese and Robin Maynard are partners in the firm of Marchese & Maynard LLP, specializing in all aspects of estate planning and elder law, with a main office located in Manhasset, New York.
Paul’s role in the practice is to meet with the clients, learn their concerns and objectives, and thereafter craft a plan using all the legal tools available to meet their objectives. The "tools" often used are Wills and trusts and Paul consistently takes his time in explaining these sometimes tricky concepts in "plain English".
Learn MoreCustomer service skills are a crucial component of any successful business. They help a company attract and retain customers and boost sales. These customer service skills can be learned, but they’re also inherently a part of a customer’s experience with a brand. They’re vital to ensuring a company provides a quality experience throughout every step […]
Technology is a big part of today’s world, so it makes sense that it would affect how companies handle customer service. Customer service is the most critical aspect of a business. Customers expect a great experience from brands and are willing to pay more for that. The only way to ensure that is by offering […]
Making customers fall in love with your business is crucial to a successful online business. It’s how you build solid reorder rates, great retention, and a strong foundation for your business. While making customers fall in love isn’t logical, it can be achieved if you know how to approach it right. Here are ten ways […]
There are many things you can do to make sure you deliver excellent customer service. Here are ten easy ways you can do so. Provide humanized support It’s no secret that customer service is a big part of any company’s kitty. That’s why it’s a good idea to ensure your staff has enough to go […]